Best Pipedrive Dialer Picks: Top 5 Auto Dialer Integrations Sarah Chan Rejante March 01, 2023
Salespeople are busy. In a world of information overload, regardless of how many ads you put out and cold calls you make, it can be tough to get noticed.
Many sales teams would say that working in sales is a numbers game—the more people you contact, the more likely you are to get a lead.
There is only so much time in a day, however, for cold customer outreach and outgoing phone calls. If you don't have a large sales team, but you're looking to increase your volume of outgoing phone calls, you may want to simplify the process by using an auto dialer—in particular, a Pipedrive dialer.
Auto dialers are a great way to get the information you want to share out into the world without the hassle of making individual phone calls all by yourself.
Work smarter, not harder, by trying one of these top 5 auto dialers for your Pipedrive account!
But first...
What is an auto dialer?
Before we dive into our Pipedrive dialer list, let's make sure we understand what an auto dialer is.
An auto dialer is a software application that automatically calls a list of phone numbers, and can also leave pre-recorded messages. If you've ever received a robocall, it was likely made using an auto dialer.
These auto dialer phone calls can reach a wide audience, even without the help of a large sales team—and can do so in a short amount of time and at a low cost.
What is Pipedrive?
If you're not familiar with what Pipedrive offers, and you're looking to increase your sales team's performance, look no further.
Pipedrive is a leading sales-focused pipeline CRM software that helps you plan and monitor your sales activities.
A Pipedrive account is more affordable than other CRM platforms on the market (not to mention call centers), so it's a great option for small sales teams looking to increase leads and grow their customer base.
Pipedrive is also cloud-based, so you can access your Pipedrive account contacts anywhere, anytime.
Top 5 auto dialers for Pipedrive
Now that we're up to speed, if you're looking for the best Pipedrive auto dialer options on the market, here are the top 5 to consider.
1. Kixie PowerCall
Close more deals and reach more leads with Kixie, one of the most popular cloud-based auto dialers. Kixie offers a number of power dial up services, with Kixie PowerCall being, as it's appropriately named, the most powerful.
Kixie PowerCall is a power dialer device that can text or call up to ten phone numbers at once, logging calls at the rate of 1000 calls a day.
It also automates the most time-consuming parts of a sales teams' process by leaving voicemails and sending follow up SMS messages to cell phone users and emails, too.
Have you ever received a call from outside of your city? Chances are, you rejected the call because you didn't recognize the incoming area code. Kixie PowerCall's voip calls comes with a useful AI-powered local caller-ID tool that changes your cell phone call number to always match the caller and local area code.
Kixie offers self-serve integration with over 25 apps, including a Kixie Pipedrive integration, as well as integration with thousands more apps with the Pipedrive CRM of US-based experts.
Pros
Automate manual dialing
Send automated follow-up messages through SMS and email
Increase your credibility by using the AI-powered local caller ID tool
Save time and energy spent on manually dialing phone numbers
Cons
Calls can be costly when making long distance calls
Quality and reliability may vary depending on the user's internet connection
User interface is not as intuitive as some other systems
May require technical skills to set up and maintain
Cost: Affordable monthly fee starting at $35 per month.
2. Aircall
Aircall is a cloud-based auto dialing software known for being user-friendly, intuitive and easy to integrate with CRMs and Helpdesk tools.
There is no hardware required. Simply have your team of three or more people download the app, and they'll instantly be able to make and receive calls.
This app is available for both desktop and mobile devices. Both feature easy-to-use dashboards that promote collaboration between your sales team and members to further streamline your sales.
The Aircall app also compiles real-time data analytics and creates data visualizations for easy reporting of your projects' results.
Pros
Easy integration with Hubspot and Pipedrive
App available for mobile and desktop
Reduced cost on business calls
Good product for in-house sales teams
Cons
Some users have had issues with customer service
Some users experience delay in phone ringing
Cost: Aircall's pricing is also on the more affordable side, starting at $30 per month.
3. Phoneburner
If you're looking for a power dialer that doesn't require installing any additional software, check out Phoneburner. You can make up to 80 calls per hour per sales rep by simply logging into the cloud-based power dialer app and connecting any phone or softphone.
If you're looking for a power dialer that doesn't require installing any additional software, check out Phoneburner. You can make up to 80 calls per hour per sales rep by simply logging into the cloud-based power dialer app and connecting any phone or softphone.
Phoneburner boasts an instant (no delay) connection, no dropped calls and claims to increase productivity on the phone by 447%. You can integrate Phoneburner with Pipedrive by using integration software like Zapier.
Another interesting feature we love is that Phoneburner uses smart technology to reduce your chances of being flagged as “scam likely” by carriers. That way, your leads are more likely to answer your calls. Great features come at a greater cost.
Pros
Integrates with email, campaigns and SMS messaging
Assisted onboarding and live support
Lead distribution & agent productivity tracking
Includes a gamification program for boosting team motivation
Cons
No field service management software yet in list of integrations
Does not include listening in or barging in on calls features
Limited number of seats available on sign up (depending on the size of your team)
Free trial period only lasts for a limited amount of time
Cost: Phoneburner is on the pricier side at $149 a month per user.
4. Dialfire
This predictive dialer can accommodate the needs of any-sized business.
Dialfire is a German cloud-based call center software that promises to “make your first call in 3 minutes” and doesn't require support from their team to set up. Instead, all you'll need is a stable internet connection and Google Chrome.
The rest of the set up can be done using provided video tutorials and written guides. Dialfire allows you to create multiple fully customizable campaigns at once with one click and provides in-depth, real-time analytics.
Some other great features include silent call center call monitoring, no call center conversation recording and voice encryption technology.
Pros
Predictive dialer for outbound and inbound call handling
Automated workflows for faster customer response times
Customization tools for designing campaigns with multiple data fields, caller IDs and do-not-call lists
Data import/export capability to streamline business systems integration
Comprehensive reporting capabilities for real-time analytics
Cons
Sometime dialing lags up due to internet connection.
Due to the fact that it does not include an interactive voice response, it is not suitable for inbound projects that aren't campaign-based.
Compared to other CRMs, impulse fees are a bit higher, but there is no license fee.
Cost: Dialfire is on the affordable side, offering usage-based fees alongside their package plans, which start at $15 per month.
5. Cloudtalk
Last, but not least, is Cloudtalk. This user-friendly, cloud-based power dial software is geared towards startups, scale-ups, SMEs and e-commerce businesses—although we think its intuitive platform would be a great fit for any team.
Cloudtalk allows users to access its VoIP suite from anywhere through its browser or desktop app and make calls using over 160 national phone numbers. One of Cloudtalk's most unique features is its modifiable Wallboard.
Wallboard shares real-time caller analytics data and metrics with all callers including current call wait times, number of callers on hold and more.
Pros
Easy and affordable setup for small businesses.
Adaptable to expanding requirements for growing businesses.
Customizable solutions available for enterprises with tailored number of users and call volume needs.
Integration with Salesforce for consolidated customer data access across CRM, sales, and support units.
Open API and developer support to configure phone system as needed in advanced plans.
Cons
Limited integration options outside of Salesforce CRM.
May need additional customizations that require in-depth knowledge of software development.
Cost: Cloudtalk's pricing starts at $25 per month.
Frequently asked questions
How to use a dialer with Pipedrive?
The steps for using a dialer with Pipedrive depend on the specific dialer you choose. For example, to use the Ring.io Power Dialer app, you can simply install it from the Pipedrive Marketplace. To use Kixie Ultimate CRM Sales Dialer, you can click-to-call leads with one click dialing from Pipedrive. Other auto dialers may require different steps. For example, to connect Adversus-Dialer to Pipedrive using Zapier, you need to authenticate Adversus Dialer and Pipedrive first. AutoReach's Intelligent Outbound Dialer for Pipedrive allows you to easily create targeted lists from Autoreach and Pipedrive CRM using filters and custom fields.
Does Pipedrive have a dialer?
Pipedrive does not have an auto dialer native to Pipedrive's software, but you can install a Pipedrive dialer integration from the Pipedrive Marketplace. Some popular pipedrive dialer integrations include Kixie, Aircall, Phoneburner, Dialflare, and Cloudtalk.
What is a CRM?
A customer relationship management (CRM) platform helps you track and manage your customers throughout the sales process.
A CRM helps you keep detailed records of your customers, manage conversations, and follow up efficiently. Most CRM platforms integrate with a number of third-party apps such as Outlook, which makes it easier to keep all of your customers' information in one place.
What is a pipeline CRM?
A pipeline CRM guides you through the sales process, from lead generation to follow-ups. It provides reminders and notifications throughout the process so you can ensure you're nurturing your leads, keeping them engaged and carefully moving them through the pipeline until you can close the deal.
In closing
Making sales calls doesn't have to be time-consuming. There are plenty of tech solutions out there to help you automate and improve your sales process.
Auto dialers help you spend less time doing manual tasks like leaving voicemails so you have more time to focus and close deals.
Sarah Chan Rejante is a digital marketer and social media coordinator based in Toronto, Canada. She has a Bachelor’s Degree in Public Relations from Humber College and is passionate about marketing and getting in front of customers in the right way.
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